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Tip #1 – TAKE THE LEAD

Always see your customer as a strategic partner and yourself as someone who can make a positive difference. You only bring that value if you become an equal instead of a subordinate.

A subordinate is reactive instead of proactive. We must resist the feelings of being subordinate and inferior to the customer even though the customer may be able to obtain similar products and services elsewhere at a lower price. There is one thing the customer can’t get anywhere else, at any price, and that’s you.

You decide how successful you will be. Be confident, self-assured, knowledgeable and assertive.

Be sure that both you and the customer view the relationship as one of equality.

KEEP UP THE GREAT WORK!

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