Sales Management Training Program

Store Manager Certification

This is a certification for would be store managers and those with experience. It looks at all aspects of the store managers job:

  • Assigning manpower and sales targets
  • Principles of Merchandising
  • Training of Shop floor assistants
  • Understanding commercials
  • Planning sales promotions
  • Inventory monitoring
  • Launching new products and promotions
  • Team building
  • Customer satisfaction reviews

This programme is essential to ensure each store is well run and profitable. Certification will be from The Right Course, Australia.

Store Operations comprise three levels of comprehensive learning developed from trainee to management level that is specific to each retail format of store.

Select a level to view more detail on each of the courses.

Level 1

Level 1 provides all employees, regardless of the format or function they are working in, with a solid foundation to build their retail career. 

Level 2

Level 2 for Store Operations is typically suited to a Sales Associate. 5 modules have been developed covering all the basics of store operations and a further 6 modules for more advanced learning, suitable for entry into supervisory or trainee management roles.

Level 3

Level 3 Store Operations is for those in management roles. Covering all aspects of store operations management


including strategic, product, customer, risk, financial, supply chain and performance.

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