“… customers by nature are insatiable and continuously yearn for things they don’t yet possess. Their satisfaction frontier is always beyond their grasp. Therefore, trying to enduringly satisfy your customers is dangerously misguided. Instead, you should strive to infatuate them … Continue reading →

Savvy professionals understand two things: occasional failure is inevitable and long term success is not random. In his recent article for LinkedIn Pulse, Signs You’re Successful – Even If It Doesn’t Feel Like It, Dr. Travis Bradberry cites a study … Continue reading →